TENANT - Maintenance Request CONTROLLERS arrowup6 LEASE EID LOOKUP * LEASE STRING * TENANT STRING * TENANT ENTRY ID * TENANT EMAIL * TENANT FIRST NAME * TENANT LAST NAME * REQUEST STATUS * REQUEST ID * TENANT ADDRESS * REQUEST ID ENTRY REQUEST DETAIL LINK ID * REQUEST SUB STATUS * OWNER STRING * OWNER ENTRY ID * OWNER ENTRY PMEID * OWNER EMAIL * PROP STRING * PROP EID * IS THIS REQUEST AN EMERGENCY? * YESNO ONLY SELECT YES IF THERE IS IMMINENT DANGER OR DAMAGE THAT IS OCCURRING TO THE PROPERTY. FALSE EMERGENCIES WILL BE BILLED TO THE TENANT. Best Contact Number * Do we have approval to enter the premises w/out someone present? * YESNO BEST DAY TO DISPATCH * ANY - ASAPWEEKDAYSWEEKENDS BEST TIME OF DAY TO DISPATCH * ANY - ASAPMORNING (8a-11a)AFTERNOON (11a-3p)EVENING (3p-6p) Please disclaim any potential hazards (ie. animals) we may encounter and any specific requests of our staff (ie. please turn on all lights) * None. MAINTENANCE REQUEST REQUEST TYPE * AC/HEATING MAINTENANCEBROKEN APPLIANCEBROKEN WINDOWBROKEN DOORCARPET CLEANINGLOCK OUTPEST CONTROLPLUMBING ISSUEWATER LEAKING/DAMAGEYARD MAINTENANCE BRIEF DESCRIPTION WHAT YOU ARE REQUESTING * PLEASE UPLOAD/TAKE PICTURES OF THE ISSUE (if applicable) Drop a file here or click to upload Choose File Maximum file size: 262.14MB plus1 Add Another Request minus1 Remove By signing and submitting this request you agree that any damage/maintenance that has been caused by you or your guests, that is not normal wear and tear, is not included in your lease agreement or is "user error" may be billed to you directly as follows: $35 Normal Service Call / $95 Emergency Service Call $65 per hour, per person, billed in 15 minute increments. Material cost plus 20% surcharge. If the request is of normal and ordinary wear and tear or included in your lease all charges will be billed to the property owner. WE WILL SCHEDULE YOUR REQUEST BASED ON SCHEDULE AVAILABILITY, WEATHER (IF APPLICABLE), PARTS AVAILABILITY AND EMERGENCY STATUS. WE WILL PROVIDE A 24 HOUR NOTICE PRIOR TO ARRIVAL IF "ANY-ASAP" IS NOT SELECTED. IF YOU DO NOT GRANT PERMISSION TO ENTER WITHOUT SOMEONE PRESENT, AN ADULT 18+ YEARS OF AGE MUST BE PRESENT AT ALL TIMES.  IF PERMISSION TO ENTER WITH OUT SOMEONE BEING PRESENT IS REQUIRED BY YOU, ANY MISSED SERVICE CALLS WILL BE BILLED TO YOU AT THE SERVICE CALL RATE PLUS 30 MINUTES. DELAYS EXCEEDING 25 MINUTES WILL BE RESCHEDULED AND BILLED AS A MISSED APPOINTMENT. Signature * signature keyboard Clear If you are human, leave this field blank. Submit